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    Terms & Conditions

     

    The use of this site is governed by the Policies, Terms and Conditions set forth below. Please read them carefully. When you submit an order to this site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.We reserve the right to amend these Policies, Terms and Conditions at any time.

    INTELLECTUAL PROPERTY
    The content, software, images used by Pecka Products (including the website and domain name www.peckaproducts.com and www.peckaproducts.com.au), unless otherwise stated are the property of Pecka Products and are protected by copyright law. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material used by Pecka Products (including the website and domain name www.peckaproducts.com and www.peckaproducts.com.au) or create any other material using material used by Pecka Products (including the website and domain name www.peckaproducts.com and www.peckaproducts.com.au) including in connection with any business or commercial enterprise without obtaining prior written consent from Pecka Products. You may store, print and display the content supplied solely for your own personal use.Trademarks and logos must not be used or modified in any way without obtaining the prior consent of Pecka Products.

    SECURE PAYMENT OPTIONS
    Pecka Products is 100% safe to order from and offers the following secure payment options to all our customers so no one misses out. When purchasing from Pecka Products your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard and used for your absolute privacy. If you have any questions regarding our security policy, please contact our Customer Support Centre .


    You’ll notice the padlock icon in your browser when submitting your payment for an order – this means your payment will be processed securely! For those still not comfortable with paying online - not a problem, we also offer Direct Debit/Bank Deposit as a payment method and we accept phone orders too!


    Credit Card (MasterCard, Visa & AMEX)
    Pecka Products accepts the following Credit Cards (MasterCard, Visa and AMEX) through the secure Eway Payment system. Payment is taken at time of order and a receipt and invoice along with order confirmation is issued straight after.


    PayPal
    Pecka Products accepts payments through PayPal (we accept payment via PayPal balance or you can pay through PayPal without having a PayPal account by using your credit card).  Please note buyers choosing to pay with PayPal echeque payments (where you have no funds in your PayPal account and your PayPal account is not linked to a credit card but instead your bank account) we do not receive the payment for five days so we must wait until echeque payments are cleared before your order can be dispatched.  We recommend never paying by echeque payments because of the long delay which unfortunately we have no control over. 


    Bank Deposit

    Bank Deposit allows you to pay directly into our Bank Account. Our bank details will appear at the checkout once you have completed your order. Please note that your order will not be dispatched until payment has cleared into our account which can take up to two business days. It is appreciated that all Bank Deposit payments are made within 72 hours of placing your order or your order will need to be cancelled as guarantee of stock of product cannot be guaranteed or held for longer.
     

    Phone Orders
    You can place an order over the phone by calling  (03) 9018 6658  and talking to one of our Customer Service representatives. Credit Card and Bank Deposit payments are accepted for phone orders. Please note if you choose to order over the phone and pay by Bank Deposit your order cannot be dispatched until payment has arrived into the Pecka Products Pty Ltd account which can take up to two business days. Credit Card orders are processed immediately after the order is placed over the phone.



    PRICING
    Pecka Products processes all orders in Australian Dollars (AUD).  Pecka Products endeavours to keep all the information on its website current and correct including pricing.  Pricing changes occur often to give the best value products to our customers. Pecka Products Pty Ltd may refuse purchase of goods for error in pricing on its website, while site is being refreshed or down for maintenance.  We strive to being honest and bringing the best prices and products to our customers.


    For International orders, there may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on exchange rates at the time an order is placed


    SHIPPING & DELIVERY


    REFUNDS & RETURNS



    LIABILITY
    Pecka Products is not liable for any losses or damages caused by this website or any website linked to from this website. We reserve the right to refuse and cancel any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided on submission of your order. All payments received associated with the cancelled/refused order will be refunded using the payment method received when placing your order.



    PROMOTIONS
    Promotions, discounts and promotional codes "Promotions" are valid for the specified time period for online purchases of products only and may be used one time only unless otherwise stated.

    One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

    Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted.

    Promotional items are available only while stock lasts; Pecka Products does not issue rain checks for items that run out of stock.

    Pecka Products can, at its sole discretion, extend or terminate a Promotion at any time.

    By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.

    We assume no liability for the loss, theft or illegibility of gift vouchers and promotional codes

    All promotional spend levels and discounts are in Australian Dollars (AUD).